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Require CRM Executive - Location: Ahmedabad - Fresher can also apply

Position Type	Compensation
Full Time, Permanent	As per company norms
Key Skills	Industry
Good communication skills,	IT-Software / Software Services

Objective

Maximize the efficiency of company operations by managing client and sales executive communication process.

Effectively manage company processes as required by CRM Manager.

Tasks

·        Communicate with client as given by CRM Manager directly involving various activities (Welcome call, Renewal reminders, Technical assistance, Product guidance and any other calls as required by CRM Manager)

·        Communicate with executives involving various sales functions (Daily activity reports, Daily Collection reports, Code generation and any other required calls by Sales Manager)

·        Send brochures, CDs, DVDs and other promotion materials to executives and to clients on timely manner as per company sales policy and requirements.

·        Check, verify and update commission payments records of field sales executives under direct supervision of CRM Manager.

·        Update the CRM online system with all activities required by the CRM department (Client details, product details etc.)

·        Operate email accounts of company related to clients and executive

·        Respond to queries related to products and solve them with help of relevant departments (production, technical, etc.)

·        Submit relevant sales and CRM related data though CRM online system.

Reporting

You will be responsible for reporting performance to CRM manager and top management every week.

Restrictions

You will not be ableto take holidays in conflict with other CRM executive 

Shift Timing: 12 PM to 9 PM

Required Skills:

·        Good Communication Skills in English & Hindi

·        Must have knowledge of computer and internet

Interested candidate may send resume on resume@doitenterprises.in OR call on +91 94276 41986 for details.

Regards,

Do IT Enterprises

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